Know-It-Alls
Some try to dominate communication with their knowledge. They may know a lot, but may be overbearing about a topic.  Several ways of coping are:

• Question, don’t confront unless wanting argument.
• See if you can learn and enjoy knowledge.
• Give credit for info.
• Change topic after awhile.
• If ongoing contact, do homework to find out facts.
• Present alternative facts as valuable to you or others.

If you need to handle this, what is your plan?

Difficult Contacts

Contact Skills